Virtual Cards in Travel: A Powerful Tool When Done Right

Virtual Cards in Travel: A Powerful Tool When Done Right

HyperGuest Perspective on Secure, Efficient B2B Payments.
by 
Jerome Dela Cruz

In recent years, the travel industry has seen a significant shift in how payments are made, with Virtual Credit Cards (VCCs) emerging as a key enabler of secure, flexible, and efficient financial transactions. Once a niche tool, VCCs are now central to many travel companies’ operations, from online travel agencies (OTAs) to corporate travel programs. Forecasts suggest that 90% of corporate travel planners expect virtual cards to become the dominant form of booking payments in the coming years.

At HyperGuest, we’ve embraced virtual cards as a core component of our direct B2B distribution platform. Here’s why and what travel professionals need to know to make them work effectively.

Why Virtual Cards Are Transforming Travel Payments

Virtual cards bring significant benefits for both consumers and travel providers:

  • Security & Fraud Protection: VCCs act as a shield between payment systems and potential fraud. Whether locked to a single transaction or a specific merchant, they offer peace of mind.

  • Spend Control & Transparency: Agencies can issue cards with pre-set limits, expiration dates, and supplier-specific usage rules ensuring better control over every payment.

  • Automated Reconciliation: Each VCC can be tied to a booking reference, customer name, or stay date. This granular data dramatically improves financial tracking and back-office efficiency.

  • Global Flexibility: Multi-currency support allows suppliers worldwide to be paid in their local currency, minimizing exchange fees and processing delays.

  • Scalability: For large OTAs, APIs enable the issuance of thousands of VCCs per day making virtual cards ideal for high-volume, programmatic B2B payments.

Case in point: Major players like Expedia have adopted VCC systems that streamline global hotel payments, eliminating many of the frictions associated with legacy bank transfers or invoice-based models.

The Reality: Challenges Still Exist

While the advantages are compelling, it's important to acknowledge the practical limitations that still affect the broader industry:

  • Supplier Acceptance Gaps: Not all hotels and vendors are fully equipped to handle virtual cards. Issues range from outdated technology to unfamiliarity with VCC processes. This can lead to manual entry errors or check-in complications for travelers.

  • Processing Infrastructure: Card-not-present transactions may not be supported by some POS terminals, especially in smaller or less tech-savvy markets.

  • Refunds & Chargebacks: Single-use card logic can complicate post-sale actions like refunds or modifications, particularly if workflows are not well-integrated.

  • Perceived Cost Burden: Some suppliers resist VCCs due to interchange fees, preferring alternatives like wire transfers. In such cases, education and relationship management are often required.

These challenges are not unique to any one provider, they are ecosystem-wide issues that highlight the need for better infrastructure, coordination, and awareness.

How HyperGuest Simplifies the VCC Experience

HyperGuest’s approach addresses many of these frictions through design:

  • Integrated Payments: Every booking processed through HyperGuest includes a virtual credit card by default, minimizing manual steps and streamlining acceptance.

  • Real-Time Data & Automation: Our system ensures VCCs are issued programmatically and paired with the right booking data, enabling accurate reconciliation and reducing operational overhead.

  • Partner Readiness: We continuously work with our hotel partners to educate and optimize their virtual card workflows, improving guest experience and reducing front-desk confusion.

Our goal is to make the use of virtual cards not just possible, but seamless for both supply and demand sides.

A Tool That Works. With the Right Platform

Virtual cards have become a cornerstone of modern travel payments because they address real industry pain points fraud, manual reconciliation, and slow settlement. While not perfect, they represent a clear step forward.

At HyperGuest, we don’t see virtual cards as a standalone solution, we see them as part of a larger strategy to create a more direct, secure, and profitable B2B ecosystem. When thoughtfully implemented, they can turn payment from a bottleneck into a competitive advantage.

If you're dealing with the mess of B2B travel payments, the right virtual card setup, with the right tech partner, can change everything.

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