HyperGuest
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General

  • HyperGuest, who are you?

    We are a quickly-growing and dynamic technology company.

    We are on a mission to change the roots and innovate the way that distribution and connectivity are handled between accommodation providers and travel providers.

    We believe nothing should come between accommodation providers and businesses selling to and servicing guests.Our technology follows these principles: cost-effectiveness, agility, speed, and the highest levels of reliability.

    Our strength derives from our values, leadership, human capital, partners, and customers.

    Our founders and leadership team have many years of experience and a proven track record in building successful organizations. They have created and contributed tremendous value in their previous operations in general and specifically in the travel and hospitality industry.

    We operate globally through local offices located in key markets. Our technology is proudly “made in Israel” developed at our Israeli R&D center.

    We would be happy in welcoming you to join the HyperGuest family, as a customer, partner, or employee.

  • Are the-photos descriptions facilities amenities are conveyed directly from the hotel?

    Yes, indeed!

    The data which we have comes directly from the source. As such, it is the highest quality available, multilingual, fresh and authentic. For each property we have on our system, we hold and maintain and make available for our partners, full set of static data (sometimes being also referred as a “non-bookable data”), including pictures, photos, descriptions, facilities, amenities etc. both for the property level as well as for the room level (where applicable and relevant).

  • Do you have dynamic data (bookable data)?

    Yes, we do!

    For each property, we have available for our partners, accurate and updated dynamic data (sometimes also referred to as “bookable data”). This is based on our direct connectivity with the hotel’s system.

    This data is available and accessible via our API.

  • Can I block a specific segment/s?

    Sure, you can do that!

    Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including adjusting and tweaking rates for specific segment/s.

  • Does your platform assist with enhancing my own clients experience?

    Yes, certainly!

    Due to the nature of our platform that facilitates direct connectivity and communication on a real-time basis coupled with access to the hotel’s full, comprehensive, and highest quality static data (photos, descriptions, etc.) you can provide for your client superb service and excellent user experience.

    You can now play on equal terms which up until now were only available for a small number of giants (mainly, the very large OTAs). We level the playing field for you! You are not compelled anymore to manage your business when your hands are tied behind your back! It is time to be free.

    No more booking failures! As we are connected directly to the hotel’s system and as we are not caching results and we are therefore eliminating booking failures. No need to make excuses anymore for your clients as to why the quoted price is gone or the room availability has vanished!

    Service your customers as they deserve! No need to go through a long chain of support centers anymore, without the ability to talk directly with the hotel and resolve any issue in a matter of short timeframe. These frustrating situations where the hotel is not willing to take your call because from their perspective you are not registered as the rightful “booker” are now over.

    These nerve-wracking circumstances, where your client is desperately waiting for an answer from you, but you are caught with your supplier’s support center who is waiting to get an answer from their supplier support center… who now are taking a break

    (and so on and on and so forth, this miserable chain continues…) – can now be avoided completely!

    With us, you are always one phone or a call away from solving the issue directly with the hotel in no time.

  • Will your platform enhance/boost my profitability?

    100%!

    Due to the nature of our platform and the direct business ecosystems empowered by it, more direct reservations are being generated and fewer hands are involved with it. There is more left for all parties involved.

    Hotels can set lower commission/higher net rates, and because many unnecessary commercial layers (middleman) are removed, by definition it is automatically being translated for the demand side to higher commission/higher net rates.

    The bottom line, all sides enjoy a significantly higher profit margin and boost their revenues.