Accommodation Providers

YES!

It is super easy to onboard your property (any kind/type of property).

We understand your constraints and limitations, so we developed an automatic and AI (artificial intelligence) driven process that makes the onboarding process completely effortless.

Onboarding your property can be done in a matter of few minutes.

Our seasoned and experienced Onboarding team will assist and guide you through the entire onboarding process, from start to finish.

Come join us now, contact our onboarding team.

On the contrary!

The HyperGuest platform offers hoteliers several levels of control to mitigate rate leakage and rate parity concerns:

Controlled distribution of NET rate plans:

Unlike bed-banks and wholesalers, HyperGuest allows hoteliers to configure how their rates get distributed. For example, NET rate plans can be made available to segments such as travel agencies, closed communities but not to resellers.

Publish the BAR rate with NET prices:

HyperGuest allows users to define a rate plan as the official BAR, which will be provided to demand generators together with the net price. In many cases, rate parity issues occur simply because demand generators don’t know the hotelier’s expectation for a minimum sell rate. Publicly selling below the BAR rate, in this case, is a violation of the HyperGuest terms of use.

Publish pay-at-hotel (gross) rate plans:

When hoteliers publish end-user (gross, commissionable) prices, they have full control of the selling price. HyperGuest allows B2B sales of such rates, including a consistent seamless reconciliation process and commission remittance.

Quick mitigation of rate parity cases:

With HyperGuest, you are in control. When an issue occurs, you don’t need to embark on a ‘detective’ effort (as with a traditional wholesaler) since you will be working with the target agencies directly. By simply adding a demand partner on your Block List, they will immediately lose access to your inventory.

Yes, by all means!

Our platform provides a very easy and friendly interface that allows you to fully control and manage your distribution map, apply various tactics and strategies to take control over your destiny.

You can do nothing or very little and “let nature take its course”, meaning open yourself to the world and start receiving reservations from various demand partners (travel providers) and as our platform deploy full transparency, you will know exactly the identity (and all the information, including contact details) of these bookers.

Or you can be much more precise and granular, via a very easy, intuitive, and simple process, literally by just a few clicks, you can control the following and more:

Tweak and adjust across the board, all or some of your rate plans (by adding a certain fix or percentage amount to all of your “sell” (commissionable) rate plans and/or “NET” rate plans). For any and each segment or on the other hand, completely shut down and block any or all segments entirely. You can create a virtual rate plan (based on the existing rate plan) and assign it to any, some, or all of the segments.

The same goes for geographies, by countries, regions, or continents, you can adjust rate-plans, per source markets, destinations, guest origins, etc.It goes down to the specific partner/s level, all of this can be done for all and any of these options. You can selectively pick specific partner/s and tweak and adjust all of your rate plans or assign to each a private rate plan/s etc.

Now, the world is at your fingertips…One platform, countless options, maximum flexibility, endless opportunities!

Sure, you can!

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including adjusting and tweaking rates for specific partner/s (travel provider/s).

For accommodation providers:

For bookings made via our marketplace and/or where you do not have an existing relationship with the travel provider, our payment module will be used for receiving payments.

In case you have in place an existing relationship with the travel provider and based on your agreement/arrangement, you can pay the travel provider directly (externally to our system).

Of course!

In addition to any rate plans you may have on your system (and deployed on our system), you have additional flexibility that allows you to create and manage on our platform “virtual rate-plans”.

Virtual rate plans are a rate plan that is based on one of the rate plans and can be adjusted per all relevant parameters (price, availability, policies, etc.).

Yes, you can (and should)!

Our platform allows you to mark one rate-plan or a few rate plans as “BAR” (ex. BAR for flexible cancelation policy and BAR of non-refundable etc.).

For each rate we “send”, we will also “send” the BAR and by that, the demand partner will be able to keep intact your rate parity.

In addition to other measures contributing to the enforcement rate-parity, all and any of the demand partners take firm commitment as follows:

“Accommodation providers have a tremendous vested interest in controlling their rates (to maintain and protect “Rate Parity” across various channels etc. and to avoid rate leakages and disparity across various channels).

Hence the Travel Provider acknowledges, represents, and warrants that the Travel Provider will always honor the BAR restrictions and never and under no circumstances will the Travel Provider, directly or indirectly, intentionally or unintentionally, display, publish, or offer rates that are lower than the BAR on any Open Site (whether these sites are operated or managed by the Travel Provider or by any of its third-party customers). The Travel Provider holds full responsibility for the above and in case of a breach, in addition to, any other remedies, the Accommodation Provider will have the right to cancel bookings made in breach. The Travel Provider is fully responsible for any/all damages that will occur to the Accommodation Provider due to a breach of the above-said obligations.

For this section (and the agreement), the following terms shall have the following meanings:

“Best Available Rate (BAR)”: is the rate/s indicated by the Accommodation Provider as such (with the meaning that these are the rate/s which the Travel Provider needs to honor and MUST NOT undercut on any Open Site).

“Open site”: any online website, mobile app, etc. that is generally open for the public and can be accessed freely by consumers, users, etc.“

Absolutely, by all means!

Our platform can “receive” and handle, special rates, special terms, special policies, promotions, etc. from your system and deploy it.

In addition to any of these elements you may have on your system (and deployed on our system), you have additional flexibility that allows you to create and manage on our platform special rates, special terms, special policies, promotions, etc.

Sure!

Our platform supports unlimited rate plans. Any rate plan you may have on your system can be “received” and used on our platform.

In addition to any rate plans you may have on your system (and deployed on our system), you have additional flexibility that allows you to create and manage new ones via our platform “virtual rate-plans“.

Of course!

We provide a full-blown online booking system (sometimes also being referred to as “booking front-end” or “demand-side platform”) where all of the properties can be booked (bookings are done through this system directly with the hotel).

Contact us to get access to our booking system.

In a blink of an eye!

Onboarding of your property may take only few minutes.

Absolutely!

In parallel (or in addition) to the functionality you may have on your system, our platform provides options and a great level of flexibility.

Our policy module allows you to create an unlimited number of various policies (such as check-in/out time, pet policies, extra person occupancy policies, etc.).

These policies (in addition to the policies that we may receive from your system) will be added to the reservation terms and will be passed on to the travel provider (and via the travel provider to the guest).

YES!

It is super easy to onboard your property (any kind/type of property).

We understand your constraints and limitations, so we developed an automatic and AI (artificial intelligence) driven process that makes the onboarding process completely effortless.

Onboarding your property can be done in a matter of few minutes.

Our seasoned and experienced Onboarding team will assist and guide you through the entire onboarding process, from start to finish.

Come join us now, contact our onboarding team.

Yes, definitely!

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including the ability to pinpoint specific demand partners (travel providers) and adjusting/tweaking rates and terms specifically custom-tailored for them.

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including adjusting and tweaking rates for specific partner/s (travel provider/s).

Yes, certainly!

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including adjusting/tweaking rates for specific geography/ies (by selecting, country, region, continent, etc.) and this can be done per source and/or destination and in conjunction with the origin of the booker and/or of the guest.

YES!

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including disabling (blocking) rates for specific geography/ies (by selecting, country, region, continent, etc.) and this can be done per source and/or destination and in conjunction with the origin of the booker and/or of the guest.

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including adjusting and tweaking rates for specific segment/s.

Absolutely!

Yes, our platform allows you in a very easy way to fully control your distribution map, down to a very granular level, including disabling (blocking) a specific demand partner (travel company).

It’s a win for all!

Our platform is changing the rules of the game in so many different and exciting ways. The common ground for all of this is the interests of our customers and partners!

Whether you are an accommodation provider, a travel provider, a technology provider, or a supplier – we have endless benefits to offer you, there are so many clear advantages and so much to gain!

Don’t wait, come and join us!

No doubt!

Unlike other systems, our platform advocates “full transparency” as one of its main values.

We do not camouflage or hide the identity of the bookers or the guest… just the opposite!

We pass directly to the hotel the full identity of the booker and all other relevant information, including the contact information and also all guest information.

This way, the hotel always knows who is the organization that is booking its rooms, and this serves as a healthy ground for nursing the bilateral relationship when it becomes relevant.

Yes, by all means!

Our platform provides a very easy and friendly interface that allows you to fully control and manage your distribution map, apply various tactics and strategies to take control over your destiny.

You can do nothing or very little and “let nature take its course”, meaning open yourself to the world and start receiving reservations from various demand partners (travel providers) and as our platform deploy full transparency, you will know exactly the identity (and all the information, including contact details) of these bookers.

Or you can be much more precise and granular, via a very easy, intuitive, and simple process, literally by just a few clicks, you can control the following and more:

Tweak and adjust across the board, all or some of your rate plans (by adding a certain fix or percentage amount to all of your “sell” (commissionable) rate plans and/or “NET” rate plans). For any and each segment or on the other hand, completely shut down and block any or all segments entirely. You can create a virtual rate plan (based on the existing rate plan) and assign it to any, some, or all of the segments.

The same goes for geographies, by countries, regions, or continents, you can adjust rate-plans, per source markets, destinations, guest origins, etc.

It goes down to the specific partner/s level, all of this can be done for all and any of these options. You can selectively pick specific partner/s and tweak and adjust all of your rate plans or assign to each a private rate plan/s etc.

Now, the world is at your fingertips…

One platform, countless options, maximum flexibility, endless opportunities!

Yes, absolutely!

Our proprietary and unique technology are built and designed for quick, effortless, and smooth integrations.

We developed a proven “zero-coding” methodology that allows us to connect to any system without requiring the other system to develop and invest in resources.

The process for doing so is very simple. All you need to do is email our Integrations Team and copy the relevant contact at your internal (in-house) or external (your IT company) which operate your system (PMS, CM, CRS, etc.) and we do the rest.

In no time, your system will be connected and ready for direct distribution via our platform!

For hotels/accommodation providers who for some reason cannot connect to our platform via API, we provide a full-blown, very easy-to-use, and friendly extranet system where you can manually upload and manage inventory, prices, and availability.

Yes, by all means!

We can connect to any hotel for you.

In case you have an existing relationship with a specific hotel or you wish to establish one, and this hotel is not available yet on our platform, we can very easily and quickly connect it for you.

The process for doing so is very simple. All you need to do is email our Onboarding Team and copy the relevant contact at the hotel and we will do the rest.

In no time, the hotel will be available for direct bookings for you!

On the contrary!

The HyperGuest platform offers hoteliers several levels of control to mitigate rate leakage and rate parity concerns:

Controlled distribution of NET rate plans:

Unlike bed-banks and wholesalers, HyperGuest allows hoteliers to configure how their rates get distributed. For example, NET rate plans can be made available to segments such as travel agencies, closed communities but not to resellers.

Publish the BAR rate with NET prices:

HyperGuest allows users to define a rate plan as the official BAR, which will be provided to demand generators together with the net price. In many cases, rate parity issues occur simply because demand generators don’t know the hotelier’s expectation for a minimum sell rate. Publicly selling below the BAR rate, in this case, is a violation of the HyperGuest terms of use.

Publish pay-at-hotel (gross) rate plans:

When hoteliers publish end-user (gross, commissionable) prices, they have full control of the selling price. HyperGuest allows B2B sales of such rates, including a consistent seamless reconciliation process and commission remittance.

Quick mitigation of rate parity cases:

With HyperGuest, you are in control. When an issue occurs, you don’t need to embark on a ‘detective’ effort (as with a traditional wholesaler) since you will be working with the target agencies directly. By simply adding a demand partner on your Block List, they will immediately lose access to your inventory.

Accommodation providers are entities that provide accommodation services of any type, kind, or sort, including but not limited to the following: hotels, hotel chains, motels, hostels, Inns, guest-houses, camping, chalets, resorts, lodges, home-stays, farm-stays, boats, tents, vacation rentals, holiday homes, aparthotels, villas, etc.

Not at all!

For accommodation providers:

Our service and the use of our platform is completely FREE for accommodation providers.

There are no fees whatsoever… no transaction fees, no maintenance fees, no set-up fees, no subscription fees, no listing fees, no monthly minimum fees, and no “I want your money” fees!

Absolutely no cost… free of charge!